Política de frete
Shipping Policy
This Shipping Policy applies to purchases made through HVK, operated by AOF RETAIL LLC, a company registered in the United States.
Company Address:
AOF RETAIL LLC
1209 Mountain Road Place Northeast
Albuquerque, NM 87110
United States
Shipping Origin
All products are stocked and dispatched directly from our own warehouse facility in the United States.
Orders are shipped from our U.S. warehouse and transported to Europe, where they are handed over to local delivery partners for final distribution to the customer.
We do not operate a third-party dropshipping model.
Delivery Area
We deliver to valid residential and business addresses across Europe, including countries within the European Union and selected European territories.
At this time, we do not ship outside Europe.
Free Shipping
We offer free standard shipping on all orders. No minimum purchase is required.
Delivery Timeframe
Estimated delivery time is between 5 and 15 working days from payment confirmation.
This timeframe includes:
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Order processing at our U.S. warehouse
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International transit to Europe
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Final delivery via local carrier
Delivery times are estimates and may vary due to customs clearance or local postal conditions.
Customs and Import Duties
As shipments originate from the United States, certain European destinations may require customs clearance.
Import duties, VAT, or other local taxes (if applicable) are the responsibility of the customer, in accordance with the regulations of the destination country.
Order Processing & Tracking
Orders are processed after payment confirmation.
Once dispatched, customers will receive a shipping confirmation email with a tracking number to monitor the progress of delivery.
Delivery Issues
If your order has not arrived within 15 working days after payment confirmation, please contact our support team at: